… it’s a great feeling when, on calling up a recent customer to do a little post-installation survey, he tells you that we’ve done exactly what they were after:
The Engineer, Lisa was absolutely fantastic and extremely patient. She turned up when she said she was going to and went beyond what I’d expect in going out of her way to fix problems. I cannot rate her highly enough – top class. We had issues with BT which she managed to sort out there and then.
In terms of the system installation, all the way from Chris who initially handled the enquiry to Niki who project managed the install, we were kept fully informed of what was going to happen and when. In the end, the installation was completed ahead of schedule. The system itself was tailored to fully our needs and does exactly what I was asking for.
After using it only a week, we have already noticed that our Avaya IP 500 has made us more efficient and made us more productive. There is no need to hold the line and shout across the room anymore that we are holding someone on the line. Above all, it straightaway saves us time!
In truth, there isn’t too much that I can add to that, as this sort of customer testimonial speaks for itself.
… penned by Johan
